Terms and Conditions
Your room at the Telinda Guesthouse Newquay, will be ready for occupation by 4pm on the day of your arrival, and will you please vacate your room by 10.30am on the day of departure. We can sometimes accommodate earlier arrivals, just contact us and we can let you know.
A deposit of the value of the first night stay will be taken for all reservations and full payment will be required upon arrival.
Reservation for same sex groups can only be taken and accepted by telephone. If any same sex groups make a reservation online through our web site or an agents online site without getting approval from the management of The Trelinda Guest House we reserve the right to cancel the reservation immediately without The Trelinda incurring any penalties as we do not accept stags and hens.
We strongly advise that you take out holiday insurance as deposits are non-refundable, as deposits are only refundable up to 14 days from your arrival date, if you are within 14 days the full amount of you stay is liable.
A £30 cash bond per person and credit/debit card details of the group leader are required on arrival as a deposit against the
Any damage to the Guest House.
Bringing in unpaid guests.
Disturbing other Guest House guests.
Cash bond is refundable on departure if all conditions have been met to the satisfaction of the The Trelinda Guest House Owners.
Each room will be checked prior to your departure.
We want you to enjoy your stay and are sure that you will respect our premises. We feel there will be very few occasions where deposit retention will be required.
Guests are expected to behave properly and in such a manner as to cause no annoyance or distress to other guests.
Guests who are unwilling or unable to comply, at our sole discretion, will be asked to leave the premises.
No refund of any money will be given.
Only paying guests are allowed in the Guest House.
For every ones security recorded CCTV is used in the car park and the Guest House premises.
When we identify that anyone has brought unpaid guests into the Guest House without registering and getting the permission of the Guest House management, the management reserve the rights to take payment from the credit/debit card or demand payment from the persons bringing unpaid guests into the Guest House premises at the rate as charged for that date as identified in the Guest House tariff. A receipt will be given with proof if required.
Any vehicles left in our car park are at owners risk. No responsibility for theft or damage is accepted by the establishment.
Please also note:
We do not accept pets - sorry!
Due to new government legislation regarding health and safety, as from the 1st of July 2007 it is against the law to smoke anywhere on the Guest House premises.
If anyone contravenes this law the Guest House The Trelinda management have no other option but to ask the persons involved to leave the Guest House and there will be NO refund for days left on the booking. This ruling is for the health and safety of all our guests and employees.
Please bring your own towels for use on the beaches.
Or alternatively, you can rent them from us.
We reserve the right to make changes to our terms and conditions including tariffs without prior notice.
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